Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | nice work we received our canvas today and thank youu for the very nice work.
Marlene, | Absolutely stunning! We received that canvas and it is absolutely stunning. Thanks a lot and you will see more business from us.
Troy, Vancouver | I have been fortunate to work with Diana on several art/photography projects . She is always wonderful to work with. Diana gave me terrific advice on design choices, answered my questions, listened to and clarified my ideas and worked patiently with me to create finished products that I love. No detail was too small for her. She was cheerful and supportive throughout the process. I look forward to working with Diana again in the future.
Kary T., Vancouver |